Shipping policy
Thank you for shopping with POVLY™. We want to make sure your order reaches you as quickly and safely as possible.
Processing Time All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times
- United States: 7–15 business days
- International: 14–30 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Order Tracking Once your order has shipped, you'll receive an email with a tracking number. You can use this to monitor your delivery status.
Customs & Duties (International Orders) International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in our prices or shipping costs.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us and we'll do our best to resolve the issue promptly.
Contact Us For any shipping questions, please reach out to us through our store's contact page.